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Staying safe on holiday

You can rest assured that we follow all the recommended protective and hygienic measures to the letter to ensure a safe holiday environment for all our guests. It goes without saying that we comply with all government regulations and amend our guidelines whenever new measures are announced.

Hygiene & cleanliness

  • We wear a mask with a smile underneath
  • We look forward to giving you a warm welcome, even without handshakes and hugs
  • Daily and particularly thorough cleaning of all public areas, surfaces and rooms. Our cleaning and disinfection plan is based on the corona hygiene guidelines issued by the Austrian Hotel Association
  • Regular health checks and tests for all employees (including taking their temperature daily)
  • Regular airing out of all rooms with fresh mountain air

Code of conduct for a safe stay

  • Maintain a distance of at least 2 metres to other guests.
  • Wear an FFP2 mask in all indoor common areas. A well-fitting face mask is sufficient for children aged 6 to 13.
  • Use contactless payment whenever possible.
  • Comply with instructions issued by staff.
  • Wash your hands several times a day with soap and water for at least 30 seconds.
  • Avoid touching your face with unwashed hands.
  • Sneeze or cough into your elbow or into a tissue or handkerchief.
  • If you develop any symptoms during your stay, please inform your hosts immediately.